Customer Experience Management (CXM) has become a central focus for organisations seeking to not...
Our Brands
Engage Sales is part of Engage Business Media
Engage Sales provides its community of over 28,000 sales leaders with actionable advice via case study-led content, events and webinars from the world’s leading brands. But it’s just one part of Engage Business Media.
See various live face-to-face, hybrid and virtual case-study-led events and online sessions. All of these empower businesses to build deeper and more successful experiences for their customers and colleagues.
Learn more about the events and communities on their dedicated sites (below) or visit our Engage Business Media parent site to see more about the group.
ENGAGE SALES
The future of sales has moved from ‘hard sales’ tactics to more buyer-centric. Customer emotion and Human Experience play a vital role, involving every touchpoint from analogue to hyper automated, digital-first engagement.
See what event’s coming next and other insightful content to make sure your company’s culture reflects this attitude.
ENGAGE EMPLOYEE
The most important business challenges identified by CEOs are around their people. There’s an irrefutable body of evidence proving that organisations with engaged employees have more engaged customers, resulting in a long-term competitive advantage.
See events and content to unlock this for your business at Engage Employee.
As customer care becomes a competitive differentiator, contact centre leaders have a unique...
By Rod Jones, Consultant at Rod Jones Contact Centre Consulting “Customer engagement is more than a...
By Harry Hanson-Smith, VP of Northern Europe for Dynamic Yield by Mastercard As summer fades and...